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Dutton, Gail – Training, 2012
Employees in a negotiation training workshop are chatting happily in a company cafeteria near San Francisco. They're not on break. They're on assignment. Their objective: to discover three things they didn't know--and wouldn't have guessed--about each other. The exercise isn't about the information, though. It's about the methods they used to get…
Descriptors: Classroom Techniques, Creative Activities, Conflict Resolution, Interpersonal Competence