Suggests that workplace literacy is a serious concern and most companies are doing nothing to address the problem. Discusses how several companies are dealing with the issue. (JOW)

Many top-level managers are retiring early. Programs to prepare their replacements have been scaled back. Many companies are offering phased retirement plans, redesigning jobs, and paying for spouses to go along on business trips to keep their managers a little longer. (JOW)

Discusses "career resiliency," a relationship in which the employer and the employee share responsibility for maintaining the individual's employability inside and outside the company. (Author/JOW)

In the face of a culturally changing work force, there is a need to retrain managers to supervise, develop, and retain workers from different cultural backgrounds. Retraining should include information on (1) stereotypes and assumptions, (2) unwritten rules, (3) membership, and (4) cultural differences. (CH)