On-the-job training (OJT) is enjoying a surge of interest because of ISO 9000, the certification standards of the European Community. Negotiating a balance between training staff and frontline supervisors who are often made responsible for OJT is one way to improve it. (JOW)

Documents Shell Oil's success with interactive video training (IVT) and identifies the costs involved in this long-term investment. Provides guidelines for judging the effectiveness of IVT programs. (SK)

As the shortage of skilled workers reached crisis proportions in the metalworking trades, employers must scramble to beef up internal training efforts and to rebuild a strained relationship with vocational schools. (Author)

Typical on-the-job training is unstructured, inconsistent, and slow, yet it accounts for about 80 percent of learning that will occur on the job. More time should be devoted to planning problem-centered training programs and less to formal training. (JOW)

The 1998 industry report displays graphs and charts depicting the growing investment in workplace training, who gets trained, teaching computer skills to workers, and the use of computers in training. The data are based on 3703 responses from 24,000 organizations in more than 10 industrial classifications. (JOW)