When hiring starts again after a recession, workers often need a new skill mix. If so, it's the trainer's job to make sure employees--both current and those being hired--have those skills. Now that it's time to consider hiring again, some new complications emerge. After layoffs, remaining workers likely took on more tasks and learned new skills.…

"You're hired!" Those two words are easy to say, but it's not always easy to find the right employee. Success hinges on hiring interviews--and they require quite a bit of training to get right. Much of the work in identifying the best people for open positions falls to line-of-business managers. In this article, Verizon Wireless, Umpqua Bank,…

Under the Americans with Disabilities Act, training managers cannot ignore the valuable resource represented by the motivated, talented, qualified applicant who happens to have a disability. (Author/JOW)

Although job analysis has been a cornerstone of human resource development systems, many professionals view it as cumbersome and often abandon the process. It is necessary to know what a job is before one can intelligently hire, train, and evaluate the person who does it. (Author/JOW)

Describes interview techniques for determining whether a first-time worker will be a good employee. Offers questions that will give an insight into attitudes and suggests telling applicants what will be expected of them if they are hired. (JOW)

Widespread labor shortages are leading companies to adopt innovative recruiting and training methods, such as Internet job postings, computer-based training, certified interviewers, collaborations with colleges and universities, and making employees at all levels feel important. (SK)

The selection process for trainer managers entails designing a job that meets the organization's training needs, writing clear specifications of what is expected, screening resumes, structuring interviews around selection criteria, and asking top candidates to demonstrate their competence. (SK)

Discusses the effectiveness of the World Wide Web as a tool for recruiting employees. Suggests that most firms use several methods for filling their labor and talent needs including employee referrals. Indicates that about 17 percent of successful employee searches are made via the Web compared to other methods. (JOW)

Presents guidelines for interviewing job candidates with disabilities, in terms of the Americans with Disabilities Act. Addresses reasonable accommodation issues. (SK)

Describes the evolution of job searching on the Internet from the early job boards to offerings on eBay. Suggests that both job-seekers and employers are becoming dissatisfied with job boards because of the difficulty of sifting through the large number of candidates and jobs to find the right match. (JOW)

Employers in the hospitality industry are attempting to retain workers with such methods as using personality typing when selecting employees, offering a variety of fringe benefits, and selecting employees who want a career instead of a job. (JOW)

Presents a step-by-step approach to selecting skilled technicians who are also good classroom instructors. Discusses getting started, designing the selection process, choosing instructors, and following up. Figures are included illustrating selection skills and procedures, instructional simulation rating criteria, interview questions, and…

Discusses the Americans with Disabilities Act, which bans discrimination against the disabled by private-sector employers. Describes the hiring practices and experiences of several companies that have employed disabled people. (JOW)

Computers may have some value for screening potential employees before a face-to-face interview. Experience has shown that people respond more candidly to computers and employers have a better chance of selecting applicants who will be better employees. (JOW)

The author provides guidelines for choosing and working with a producer and various other consultants when producing training videos. Specific recommendations include (1) remember who is the expert in what; (2) ask, clarify, and confirm; and (3) make sure video is the way to go. (CH)