Expanding from the customer-service perspective, the present research investigated emotional labor, defined as "service with authority," in an academic context. Drawing from previous research on display rules and power, tenure and gender were hypothesized to influence the extent to which college faculty labored to provide "service…

The results of a large online student survey (n?=?15,304), on academic integrity at six Australian universities, indicate that a majority of respondents reported a good awareness of academic integrity and knowledge of academic integrity policy at their university and were satisfied with the information and support they receive. Response varied…

The aim of this paper is to describe actions designed to foster interdisciplinary research efforts at a major university in the UK. The study employed a descriptive mixed method case study approach to collecting and analysing the data used to draw its conclusions. One hundred and twenty-seven academic staff responded to the survey. The results of…

In response to the emphasis on the benefits of enhanced multicultural educational experiences of international students in higher education, this study examined international students' perceptions of the influence of multiculturalism on the study programs in Malaysian public universities. Both quantitative and qualitative data were collected. The…

Academic career paths in Europe are heterogeneous, and the chances for early career researchers to become a permanent member of the academic profession differ from country to country. In some countries, the employment prospects are very insecure. It is asked whether contract conditions at universities influence the chance of taking over a mature…