Strategic agility is seen as a crucial necessity for organizations to achieve superior organizational performance. However, it is uncommon to find a research framework that explains the relationship of strategic agility with its antecedents and organizational performance, especially in the private higher education sector of Malaysia. As such, it…

Several studies in higher education have attempted to study the impact of quality management practices on organisational innovation processes and outcomes in higher education institutions (HEIs). However, there is relatively limited research examining the impact of multidimensional quality management practices (QM-practices) on academics'…

The aim of this study is to explore the relationship between the quality of work life (QWL) of academic staff in universities and how QWL affects their performance. Data for this study were collected using a questionnaire from 379 academic staff in public and private universities in Malaysia. This study found differences among demographic…

This paper uses a 2016/2017 sample of 1107 freshly minted university graduates from a public and a private university in Malaysia. Against a backdrop of an institutional setting very much different from that of western countries' and issues of high living costs and graduate unemployment, we analyse how academic performance affects graduates'…

This paper examines the role of higher education and higher education providers, more specifically, regarding employability. The paper draws upon a three-year research project examining the key stakeholders in this process; from parents, to students, to teachers, to institutions, to employers. The paper offers critical insight and analysis into…

Transnational education, primarily at the tertiary level, has been growing rapidly, bringing with it high hopes and expectations of benefits to institutions in the countries of origin and destination. However, these potential benefits come with a set of challenges that must be overcome. These challenges include the need to reconcile the…

Malaysia has made significant progress in advancing access to education over the last two decades, having achieved the education goals of the UN's Millennium Development Goals. Unfortunately, this has not been accompanied by quality improvement, with reports of "unemployable" graduates a frequent refrain. This paper reports on a study of…