The computer search service provided to faculty by the University of New Mexico General Library is described. (PF)

When a small agriculture research library initiated computer-based retrospective literature searches, there was a significant increase in the library's interlibrary loan activity. Results of a study to determine the extent to which interlibrary loan activity was affected by the implementation of this service are reported. (JPF)

Retrieval terminals have been placed in four public libraries in Northern California to provide access to sixteen different data bases. The first year of this two-year experiment is described, and some of the technical, organizational, and economic aspects of the study are reviewed. (Author)

Discusses problems of increasing numbers of databases (standardization, vendor contracts, training, restricted access, duplicate citations), noting implications for change in librarian's role as supplier of decision making data (education, users groups, search aids, information brokers, collection evaluation, reference and source databases,…

Examines the probability and impact of an increase in end-user searching of online databases on librarians and library education. The problems of end-user searching are discussed, new developments in online access are reviewed, and recommendations for the education of the end-user are made. Included are 25 references. (JL)

Surveys the impact of computers and related technology on reference work in Australia highlighting online information retrieval and related databases; Australian Information Network; coverage of Australian material in local and foreign databases; Australian Bibliographic Network; electronic mail; Australian Consortium for Social and Political…

Four aspects of user satisfaction are identified and discussed: output, service policies, library as a whole, and interaction with library personnel. While techniques for output measurement have received the greatest attention, other assumptions can be made about user satisfaction measurements. They will be affected by requirements, expectations,…

Discussion of the design and implementation of the Circuit Rider Librarian Program, a shared services project for delivering reference services to eight hospitals in Maine, includes a cost analysis of services and description of user evaluation survey. Five references, composite results of the survey, and postgrant options proposal are appended.…