This study of workers' satisfaction with their supervisors found, contrary to popular belief, that female supervisors received significantly higher scores on most of the variables considered. The article explores a number of myths about females as supervisors that are contradicted by the findings. (Author)

The efficient management of social service agencies is in part dependent on a clear understanding among board members, executive directors, and staff of their own and one another's role expectations and functions. Concludes that agency personnel showed only a moderate degree of clarity. (Author)

Discusses self-help strategy developed to encompass both employees' expressed needs for management-level training and the affirmative action goals of a state division of family services. Follow-up survey of training program indicates probability of positive long-range effects. (Author/SMR)