Social workers in generic practice are often uncertain about which social work method is most appropriate for a given case. This article suggests that evaluating role discrepancies can help practitioners determine whether to work toward personal or situational changes with clients. (Author)

Notes that mediation as problem-solving intervention in social work became widely used in child custody and divorce cases, child-parent conflicts, and family disputes. Argues that mediator role is inherent in social work, and examines context for and assumptions underlying it. Discusses nature of conflicts, issue of neutrality within social work…

Explores the cognitive processes that can lead social workers to make erroneous judgements about clients, and inappropriate practice decisions. Similarities between the assessment and practice methods advocated underscore the notion of practice as a process of systematic exploration and problem solving. (Author/JAC)