ERIC Number: EJ1425261
Record Type: Journal
Publication Date: 2024
Pages: 24
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1059-308X
EISSN: EISSN-1059-308X
Difficult Conversations with Parents: Practical Skills for Teachers
Susan Graham-Clay
School Community Journal, v34 n1 p61-84 2024
Teachers play a key role in communicating with parents to support student learning. One of the more challenging aspects of this role for teachers is having a difficult conversation with a parent about their child. Difficult conversations, when needed, are best accomplished face-to-face incorporating effective communication skills to promote a positive and productive interaction. This article reviews a number of key practical communication skills that teachers can use when communicating with parents including use of clear vocabulary, active listening, I-messages, questioning strategies, paraphrasing and summarizing, leveled information, as well as attention to nonverbal messages. Strategies to support both planned and unplanned difficult conversations are discussed. Barriers to having difficult conversations between teachers and parents are outlined as well as new directions for research. Effective communication skills are integral for teachers to hold difficult, yet productive, conversations with parents to promote partnerships and to support student success.
Descriptors: Parent Teacher Cooperation, Interpersonal Communication, Verbal Communication, Nonverbal Communication, Communication Strategies, Listening, Language Usage, Teacher Competencies, Communication Skills, Vocabulary, Questioning Techniques
Academic Development Institute. 121 North Kickapoo Street, Lincoln, IL 62656. Tel: 1-800-759-1495; Web site: http://www.schoolcommunitynetwork.org/
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A