Examines the history of reference services; discusses present trends in reference services; and considers possible future model shifts that will be influenced by the continuing explosion of information technology, the need for high level skills, the need for building partnerships, and the need to clarify reference service philosophies. (Contains…

Discusses first three steps of a general model for use in planning and implementing innovative programs in organizations: identifying problem, forming task force, finding out more about problems. Application and evaluation of model at large academic library to investigate receptivity of faculty to increased teaching activities by librarians is…

Results of survey of 44 academic libraries indicate that: foreign students have problems in using library; instruction for foreign students should be offered as separate program; type of instruction and degree of coordination between library and other areas on campus differs markedly. Program idea sources and 18 references are included. (EJS)

Discussion of secondary school library and information skills focuses on a study at East Carolina University that was conducted to determine what library skills first-year college students had. Highlights include instruction on library usage in high school; actual library usage; and identification of standard reference terms. (Contains three…

Discussion of techniques of response to the reference query from public librarian's point-of-view covers patron's need-motivation; structuring library instruction program (teaching skills related to encyclopedia use, library instruction on special subjects-health); and assisting patron in gathering materials on-site and through use of…

Discusses programs developed at the Andrews University (Michigan) library to help international students develop library skills. Bibliographic instruction workshops and English Language Institute classes are described; and guidelines for successful workshops are suggested, including hands-on experience, targeting individual needs, publicity, and…

The average age of students at Governors State University (GSU) in Illinois is 36. A study of 50 nontraditional graduate students at GSU examined their perceptions of their library research skills. This article reports on the survey findings, discusses older students and library automation, and makes recommendations for future nontraditional…

The integration of library user education into the general education curriculum is discussed in 25 articles. Major areas covered include bridging the gap between high school and college; library skills in community colleges; library skills in colleges and universities; library use skills for off-campus programs; and issues related to…

Discusses changes in the role of the elementary school library media specialist. Highlights include cooperation with classroom teachers and administrators; the role of the school principal; actions to initiate change; structuring research for students' success; and sample library instructional activities. (LRW)

Includes five articles that discuss (1) outcomes assessment in higher education; (2) the librarian's role in academic assessment and accreditation; (3) what library skills to teach high school students; (4) an innercity high school library programs; and (5) accountability for bibliographic instruction programs in academic libraries. (69…

Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…

Discusses the results of a survey of school librarians in North Carolina conducted to determine the extent of CD-ROM and videodisk use and how they are changing the teaching of library, information, and research skills. CD-ROM and videodisk titles are listed, and recommendations for further study are suggested. The questionnaire is appended.…

Explains resource-based teaching and the necessary teamwork involving teachers and media specialists. Topics discussed include the librarian's role in curriculum planning; the role of school principals; implementation problems facing librarians; competencies needed by media specialists for curriculum planning; and how to gather support for…

Reviews current trends in instructional assessment and proposes a model for assessing information skills instruction in school library media centers using principles advocated in outcome-based education (OBE). Assessment techniques discussed include observation, journals, student projects, paper and pencil tests, self-evaluation, peer evaluation,…