Problems with OPAC: A Case Study of an Academic Research Library.

Blazek, Ron; Bilal, Dania

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Peer reviewed

ERIC Number: EJ387464

Record Type: CIJE

Publication Date: 1988

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: N/A

EISSN: N/A

Problems with OPAC: A Case Study of an Academic Research Library.

Blazek, Ron; Bilal, Dania

RQ, v28 n2 p169-78 Win 1988

This study of the online catalog at a large academic library focuses on the nature of problems for which users seek librarians' assistance. Characteristics of users, types of searches, kinds of problems, the effect of prior experience with the system, and user suggestions for improving the system are examined. (10 references) (Author/MES)

Descriptors: Academic Libraries, Case Studies, Higher Education, Online Catalogs, Online Searching, Problems, Research Libraries, Use Studies, Users (Information)

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

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Language: English

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