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ERIC Number: EJ054890
Record Type: Journal
Publication Date: 1972
Pages: N/A
Abstractor: N/A
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Academic Library Reference Policy Statements. Toward a Definition of Service
Lynch, Mary Jo
RQ, 11, 3, 222-226, Spr 72
The results of a survey of seventy-six academic library members of the Association of Research Libraries revealed that the reference departments in many academic libraries are operating without a formal policy statement. A draft outline of a reference service policy manual produced at the University of Massachusetts library is included. (NH)
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