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Budd, John – RQ, 1982
Discusses the controversy over whether or not libraries should charge fees for online bibliographic services, reviews the evidence for imposing fees, for maintaining free services, and outlines the relevance of certain sections of the United States Code to decisions concerning the provision of information. Twenty-four references are included. (JL)
Descriptors: College Libraries, Databases, Federal Legislation, Fees

Magrill, Rosemary; Davis, Charles H. – RQ, 1974
In an experimental selective dissemination program, public library patrons were supplied with printed booklists based on individual subject preferences.
Descriptors: Bibliographies, Fiction, Library Research, Library Services

Slanker, Barbara O. – RQ, 1975
Libraries must do some research before trying to establish a community information center. Librarians should consider feasibility, identify the target population, inventory community resources, define information needs, and provide for continuing study while the service is in operation. (LS)
Descriptors: Community Information Services, Information Services, Library Research, Public Libraries

Kusack, James M. – RQ, 1979
A survey of 34 of the largest public library systems, each serving at least 500,000 people, showed: (1) minority offer online database services; (2) cost is major prohibiting factor; (3) New York Times Information Bank is most popular database; (4) fee structures vary; and (5) business organizations are most frequent users. (JD)
Descriptors: Costs, Databases, Library Research, Library Services

Douglas, Ian – RQ, 1988
Summarizes the results of 11 selected studies of the accuracy of reference services and identifies six modes of failure of reference services. Methods of detecting and reducing failure in each of these modes are then discussed. (17 references) (MES)
Descriptors: Academic Libraries, Failure, Higher Education, Improvement

Bates, Marcia J. – RQ, 1986
Provides a definition of reference books based on their organizational structure and describes an empirical study which was conducted in three libraries to identify types of book organization and determine their frequency in reference departments and stack collections. The data are analyzed and shown to support the definition. (EM)
Descriptors: Academic Libraries, Access to Information, Definitions, Higher Education

Baker, Sharon L. – RQ, 1988
A study of genre fiction classification used circulation data and a patron questionnaire to test whether physically separating fiction into categories will increase use; marking spines with category labels will increase use; use of classified fiction will increase with library size; and classification will increase the number of different books…
Descriptors: Analysis of Variance, Classification, Fiction, Library Circulation