Thirty-five library school students enrolled in a course at Peabody Library School on Bibliography of the Social Sciences" were asked to latch on to a graduate student in one of the social sciences, discover his library needs, and see what could be done to meet them. (MM)

Librarians at Rutgers Law Library developed new programs of assistance to students which included: individualized instruction; inclusion of library information materials in registration packets; tours, workshops for introductory classes, printed guides; one-time classes on various subjects; and a newsletter. (LS)

Good reference librarians need to be good interviewers. Unfortunately most librarians have not learned to use the technique of open questions to obtain information about the user and what he is looking for. Examples of open and closed questions with typical responses are given. (4 references) (DH)

University of South Florida librarians developed 1) a library lecture series in which presentations were faculty-initiated and tailored to each situation; and 2) a course to help students develop library skills. A computer analysis of library statistics showed increased student library use since the course has been given. (LS)

Refutes several popular but ill-founded arguments against user education for public library patrons to suggest that the only real issue is the extent of library involvement. This adaptation from a soon-to-be-published book on library user education includes seven references. (RAA)

Reference librarians overestimate the knowledge graduate students have about reference sources in the library. Many students responding to the questionnaire could not list indexes and abstracts within their specialty fields. Better library orientation and instruction are needed. (4 references) (DH)

Results of survey measuring university faculty attitudes toward bibliographic instruction indicated that: frequency of respondent's library use related positively to decision to offer bibliographic instruction and its delivery by librarians; part-time faculty were less aware of library services than full-time faculty; 29 percent of faculty…

Describes a workshop program for patron instruction in the use of the Ohio State University Libraries' Library Control System (LCS), a circulation system that is evolving into an online catalog. The instructional objectives, attendance levels, participant characteristics, and success of the workshops are outlined, and seven references are…

Discusses overuse and abuse of the online search in academic libraries, citing cases where patrons are not well served by it. Suggestions include helping students define and refine research goals and use of print indexes and abstracts which display citations in context of related literature. (15 references) (EJS)

Instructional objectives developed by Direct Patron Access to Computer-Based Reference Systems Committee, American Library Association, are designed to facilitate library instruction where online systems are used directly by patrons, and intended for librarians who are devising instructional programs for online systems in school, special, public,…

To help foreign students adjust to academic environment, the University of California-Davis Library developed a personalized instructional program (small groups, "on call" service) with a dual emphasis: teaching international students how to find and use library information; educating library staff to recognize/understand the special…