Argues that current library policy and practice of insuring interlibrary loan transactions are inconsistent and confusing. Responsibility for loss in various situations is defined, methods of valuation for loaned materials are discussed, and the need for insuring theses and dissertations is questioned. (Author/JL)

Provides a framework of topics that should be covered by a policy manual on cooperative reference services. It is organized into sections on mission statement, administration, delivery of services, and evaluation of services, and is intended for use in conjunction with existing RASD (Reference and Adult Services Division) documents. (Author)