Patron use of periodical indexes was studied by interviewing patrons on random basis as they used periodical and newspaper indexes. A questionnaire was designed to gather information on citation elements, how patrons locate magazines in library, and how they use university's serials holdings list. Seven references and questionnaire are appended.…

Describes results of a survey of members of the Association of Research Libraries that was conducted to determine what procedures are followed to obtain current reference books in foreign languages and to assess the libraries' satisfaction with those procedures. Standing order plans are discussed, and proposals to improve reviewing sources are…

Describes results of a survey of heads of interlibrary loan at Association of Research Libraries (ARL) academic libraries that was conducted in 1988. Highlights include location; personnel organization; staffing patterns, including librarians, nonprofessionals, and student assistants; and services offered, including document delivery and the use…

Reviews the literature on library use of facsimile transmission and describes an experiment conducted by libraries at the four State University of New York campuses that used facsimile transmission and/or electronic mail to access commonly held periodical titles. Copies of the request form and problem report form are appended. (Contains 29…

Academic librarians in Illinois were surveyed to determine their attitudes toward and recordkeeping practices for online searches. Findings indicate that confidentiality is considered to be as important for online searches as for circulation records, but that recordkeeping practices and attitudes toward subject and client disclosure do not assume…