Quality is a multidimensional and transversal concept also in the field of higher education. This and other considerations revealed some problems during application of quality principles to study programmes, emerged from the first accreditation experience in Italy. The objective of this article is to provide a simple self-assessment tool for…

A quality management system is an essential and mandatory instrument for maritime higher education institutions mandated by the International Convention on Standards of Training, Certification, and Watchkeeping for Seafarers. To design an effective quality management system, it is strongly recommended to take the most comprehensive model of the…

This article presents experiences and conclusions of an audit approach that focuses on the thesis that universities can gain most from external impulses when actively acquired and adapted by participants. This approach dubbed 'collegial audit' refers to the idea of autopoietic systems according to Luhmann and the consideration that systems do not…

Quality assurance in higher education has become a global activity. In the European Higher Education Area, cross-border quality assurance has been heavily encouraged by the European Commission. Behind this, lies the belief that encouraging competition among quality assurance bodies and introducing a liberal 'market' logic into the sector would…

Amidst the international movement toward establishing more rigorous external quality assurance, the recent quality assurance reform within the Ontario public university sector involves a shift of focus from external to internal quality assurance. This paper explores to what extent organisational learning was occurring at three comprehensive…

In recent years, governmental policy changes have exerted significant impact on the structural transformation, role diversity and commercialisation of national quality assurance agencies in many nations. Due to policy change, ongoing structural transformation and emerging roles, four national quality assurance agencies in Australia, Japan,…

This article outlines a case study of creating a system of quality assurance in Belize while also building the capacity of teaching staff in order to support the process of establishing quality standards in tertiary education. This case study outlines the process of establishing the first quality assurance system in the nation's history as well as…

Many institutions allocate resources to assessment by external quality assurance bodies. Most such schemes aim to enhance students' educational experiences. This elusive goal may be attainable by creating an inquiry-based institutional dynamism, which resonates with the main principles of learning organisations. This article discusses findings…

Breaches in academic integrity are a pervasive and enduring international concern to the overall quality of higher education. Despite students being the group most affected by academic integrity policies, organisational culture is such that students tend to be passive recipients of change initiatives, rather than the drivers. To deliver a paradigm…

This case study of a university in Vietnam examines how professionalism is established and managed in the university context as manifested in institutional quality assurance policies and practices towards academic staff development. By looking at both 'regulations and instrumentalities', the research showcases the different political forces…

The paper investigates the views of Greek university graduates on the link between higher education and productivity in order to determine the extent to which productivity can be considered to be an indication of quality in higher education. It also investigates the perceived effect of the type and content of higher education on productivity;…

This paper explores the ways in which information about course pedagogy has been represented to potential students through national descriptors and specifications such as the United Kingdom's Key Information Set. It examines the extent to which such descriptors provide helpful information about pedagogy, for example innovative uses of technology.…

Private higher education is growing, especially in developing and transitioning countries. Rapid growth frequently comes with concerns about quality. This article explores challenges and opportunities for higher education quality among private universities in Bangladesh. By presenting a vertical case study that explores interactions among actors…

While much research on quality assurance in higher education has centred on issues related to the impact on teaching and learning and academic staff, there is a significant gap in the area of quality assurance and academic governance. Within Australia the roles of university academic boards (also known as academic senates or faculty senates) have…

This paper explores how employer engagement can enhance potential employability of graduates, which represents a fundamental institutional achievement to ameliorate quality of higher education. While the role of student and staff engagement in quality improvement has received in-depth research attention, the need for listening to expectations of…