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Direct linkAvery, Susan; Hahn, Jim; Zilic, Melissa – Public Services Quarterly, 2008
Given the many changes in our students and their study and research practices, libraries are finding it necessary to seek new ways to reach these students. The Undergraduate Library at the University of Illinois at Urbana-Champaign created a new model to do so. Librarian's Office Hours are a hybrid of reference and instructional services that…
Descriptors: College Students, Research Papers (Students), Study Habits, Educational Change
Heinzman, Mary; Weaver, David – Public Services Quarterly, 2006
During the 2001-2002 academic year, Augustana College Library (Rock Island, IL) and St. Ambrose University Library (Davenport, IA) began a unique joint venture of peer observation between the reference staff members of the two libraries. Librarians from each college took turns visiting the other library and conducting peer observations of…
Descriptors: Research Libraries, College Libraries, Reference Services, Peer Evaluation
