Digital participatory platforms like Wikipedia are often celebrated as projects that allow anyone to contribute. Any user can sign up and start contributing immediately. Similarly, projects that engage volunteers in the production of scientific knowledge create easy points of entry to make contributions. These low barriers to entry are a hallmark…

Collaborative functionality is changing the way information is amassed, refined, and disseminated in online environments. A subclass of these systems characterized by "open collaboration" uniquely allow participants to "modify" content with low barriers-to-entry. A prominent example and our case study, English Wikipedia,…

The success of Wikipedia demonstrates that open collaboration can be an effective model for organizing geographically-distributed volunteers to perform complex, sustained work at a massive scale. However, Wikipedia's history also demonstrates some of the challenges that large, long-term open collaborations face: the core community of Wikipedia…

Social media provide a multitude of opportunities for knowledge contribution and sharing. However, the content reliability issue has caused comprehensive attention, especially on credible social media, such as Wikipedia. Despite Wikipedia's success with the open editing model, dissenting voices give rise to unreliable content due to two…

When major news breaks in our hyper-connected society, we increasingly turn to an encyclopedia for the latest information. Wikipedia's coverage of breaking news events attracts unique levels of attention; the articles with the most page views, edits, and contributors in any given month since 2003 are related to current events. Extant…

The purpose of this study was to explore the codependencies of the social and technical structures that yield Wikipedia the website and Wikipedia the community. In doing so, the research investigated the implications of such a sociotechnical system for the maintenance of the project and the emergence of collective intelligence. Using a theoretical…

Volunteered geographic information (VGI) refers to the geographic subset of online user-generated content. Through Geobrowsers and online mapping services, which use geovisualization and Web technologies to share and produce VGI, a global digital commons of geographic information has emerged. A notable example is Wikipedia, an online collaborative…

Collaboration tools based on World Wide Web technologies now enable and encourage large groups of people who do not previously know one another, and who may share no other affiliation, to work together cooperatively and often anonymously on large information projects such as online encyclopedias and complex websites. Making use of information…

Recent advances in interactive web technologies, combined with widespread broadband and mobile device adoption, have made online collective action commonplace. Millions of individuals work together to aggregate, annotate, and share digital text, audio, images, and video. Given the prevalence and importance of online collective action systems,…