A review of the literature revealed the need to further explore continuing-generation college students attending community colleges. This case study sought to understand the choice process of continuing-generation, direct-entry college students who enrolled in Miami Dade College (MDC), a baccalaureate community college. This research was planned…

Lackluster BA completion rates have made it clear that improving postsecondary outcomes in the U.S. is not simply a matter of raising college enrollment rates. In addition to increasing the number of people who attend college, it is also important to increase the number of people who graduate. Over the years, scholars have identified many factors…

Undergraduate experiences can have a profound impact on a student's emotional connection and affinity for their alma mater. For many graduates, involvement experiences like student organizations, membership in fraternities and sororities, and on-campus jobs can become an ingrained part of the individual's social identity. This phenomenological…

This study seeks to investigate curricular trends in MOOCs and institutional participation in the development of MOOC courses. The study is framed utilizing the theoretical lenses of academic capitalism and isomorphism--particularly Riesman's conceptualization of a "snake-like procession" of isomorphism in American higher education lead…

All organizations are constrained by budget and resources. Within these constraints, they also strive to maintain or enhance timeliness, quality and productivity. Ivy Plus universities are no exception. Through their applied creativity, administrative staff within these universities are key to navigating these challenges in ways that advance their…

The purpose of this study was to identify secondary school leaders' preferred responses to gossip (RTG) and to examine the relationship between their attitudes towards gossip (ATG) and preferred RTG in public secondary schools in Southern California. This exploratory study used 2 rounds of online surveys. In Part I, 29 school leaders identified…

Institutions of higher learning today rely on tuition dollars to function. During a time when the pool of high school graduates is shrinking, colleges and universities must look to alternative target markets to meet enrollment goals, including those transferring from community college. Community college transfers have unique attributes that…

This study analyzed the effect that shifts in the U.S. News & World Report rankings have on input variables such as admitting grade point average (GPA), percentage of students taking the Graduate Management Admissions Test (GMAT), average incoming GMAT score, acceptance rate, tuition rates, average student debt, the proportion of students with…

The problem addressed in this study was that customer education programs are intended to strengthen customer loyalty; however, research on the effects of customer education on customer loyalty remains insufficient. This phenomenological study investigated how the lived experiences of customers' participating in financial services' customer…

The landscape of American higher education is becoming more competitive each year. Discussions about equity and increasing access to underrepresented student groups grows each year, particularly regarding the role of standardized testing. Some research has shown the SAT and ACT exams, the two primary college entrance exams used in the United…

This study found that current selective admission practices continue to reflect traditional norms of leadership in which title and prestige of organization are most valued, in part driven by increasing external pressure for quantification which emphasizes higher positions in prestigious or familiar organizations because they are easier to…

The purpose of this study was to explore the planning and creating of communication relationships between public schools and their respective publics to bolster perceptions of public education. To learn about local school systems, the public actively seeks information about these stories from media outlets such as newspapers, television stations,…

Leaders in four-year, public and private institutions have implemented international branch campuses to potentially increase revenue and promote institutional prestige. Although these efforts have received significant attention, they have not always been successful. Studies have identified the reputational risks often associated with international…

People attend postsecondary institutions for a variety of reasons and with a variety of expectations. Among the supposed benefits of a college education are greater earning potential and satisfaction with life (SWL). It is also widely assumed that a degree from a highly selective (or prestigious or elite) college is more valuable than one from a…

Using archival records preserved by Iowa's community colleges, private four-year colleges, and public universities, this dissertation examines how Iowa's established higher education institutions responded to and adjusted to the "presence" of new two-year colleges from 1965 to 1975. This decade was a critical period of development for…