This study examines the relationship between retention and customer satisfaction at a historically black college and university (HBCU). Using a mix-methods approach, which includes surveys, interviews, and focus groups with first year college students, we analyze the factors that contribute to student satisfaction and the extent to which…

This research investigated the pivotal role of Living Learning Communities (LLCs) within a public Historically Black Colleges and Universities (HBCUs) institution in the southeast region within the United States in fostering a sense of belonging among students and its subsequent influence on the university retention rate for freshman students. A…

As a growing number of higher education institutions commit to first-generation student success, researchers, practitioners, and policymakers should aim to better understand how to deliver on promises to first-generation students within institutions and across the higher education landscape. First-generation students are a particularly important…

This Qualitative Narrative inquiry explored the experiences of Black graduates from Historically Black Colleges and Universities (HBCUs) as they enter into predominantly White working environments. Inspired by a study conducted by the National Opinion Research Center's "Being Black in Corporate America" (National Opinion Research Center,…

This study focused on the historical perspectives surrounding first-year African American male students at both Historically Black Colleges and Universities (HBCUs) and Predominantly White Institutions (PWIs). Through an examination of archival documents, narratives, and scholarly analyses, this research illuminated the evolving perceptions of…

From a historical perspective, the Black Church and Historically Black Colleges and Universities (HBCUs) have had tremendous impacts on their constituencies and the communities in which they exist. In several cases, throughout their history and even in some cases today, individuals with bi-vocations, meaning they have or have held the most senior…

The purpose of this causal comparative study was to understand the differences in users and non-users of career services departments at Historically Black Colleges and Universities. Surveys were used to collect quantitative data for users and non-users and interviews were conducted to collect qualitative data. There were 94 participants in this…

The purpose of this study was to to determine whether there is a relationship between management characteristics of writing center directors and the ability for writing centers to overcome challenges as perceived by writing center directors at public, four-year, historically black colleges/universities. This study also provides directors with…

This research provided a deeper insight into the problem of short tenure rate and high turnover rate of African American female presidents at Historically Black Colleges and Universities through the use of a case study of interviews. This was accomplished by obtaining personal perspectives and lived experiences of those serving in the capacity of…

Historically Black Colleges and Universities (HBCUs) serve a disproportionate number of first-generation students who are less likely than their counterparts to persist to graduation. One way they are working to retain first-generation students is through social engagement. The purpose of this phenomenological study was to explore the social…

Going to college creates a financial challenge for an increasing number of American students. The inadequacy of available financial aid and lack of wrap-around services make the possibility of college graduation increasingly challenging for former McKinney-Vento students. The purpose of this study was to explore the financial, socioemotional, and…

The increasing prevalence of single-parent households, particularly among Black single mothers, presents unique challenges in higher education. Historically Black Community Colleges (HBCCs) serve a significant proportion of non-traditional students, including single parents. However, little research addresses how HBCC leadership can effectively…

States founded, control, and fund public postsecondary institutions because higher education helps meet state goals. Public institutions of higher education provide considerable public benefits to states, but these benefits have not been systematically measured. As a result, public conversations about the broad value proposition of higher…

In the discipline of nursing education, it is very important that nursing students complete their didactic and clinical education skills in order to practice as a registered nurse. It is also very important that they prepare and study to successfully pass the National Council Licensure Examination (NCLEX) and become licensed as a registered nurse…

This dissertation explores the campus climate of a Historically Black University in the Southeastern United Sates by providing an overview of the campus' sexual assault policy and Black women students' and administrators' perceptions of the climate surrounding sexual assault on the campus. The research questions that guided this study are (1) How…