International graduate students are a unique population that face specific challenges that affect their campus integration (Arthur, 2017; Burdett & Crossman, 2012; Sharma, 2019). The role of student affairs professionals and staff includes developing and integrating all students, including international graduate students, on-campus (Di Maria,…

The purpose of this qualitative case study was to understand the perceptions of the role of the campus pub through the lens of campus ecology theory. Data was collected through in-depth interviews with student affairs professionals at three institutions with campus pubs. Documents were also collected and analyzed from campus newspapers and social…

Much of the prior literature on Black men's persistence at predominately white institutions (PWIs) focuses on the various barriers (i.e., underrepresentation, anti-Black men discrimination) they encounter that negatively impact their degree completion efforts, as well as how these men use strategies, personal strengths, and resources to navigate…

This dissertation draws on Indigenous research paradigms including Critical Indigenous Research Methodology, the 4 Rs, and Indigenous Storywork to explore the ways Indigenous student affairs professionals (SAPs) navigate the university. Conversational interviews and talking circles were the primary methods for gathering Indigenous SAPs stories of…

Limited research exists relating to the development and initial implementation of new higher education policies during a crisis. The COVID-19 pandemic took the world by surprise, and higher education leaders found themselves adjusting traditional roles and services to help students and staff navigate the crisis. Multiple streams policy theory,…

This study explored the Professional Quality of Life in behavioral intervention team members at community colleges through the subcategories of compassion satisfaction and compassion fatigue. Although major tragedies are rare at colleges and universities, the emotional toll that behavioral intervention team members experience through listening to…

Women of color who pursue careers in higher education administration face a double bind of navigating institutional barriers wrought by sexism and racism while simultaneously taking on the crucial work of mentoring, advocating, and caring for students of color. This multi-method study drew on organizational support theory (Eisenberger et al.,…

While nearly every group or constituency at an institution of higher education has an interest in fostering an ethical campus climate, senior student affairs officers (SSAOs') have often made efforts to analyze, interpret or strengthen the campus ethical climate. SSAOs are responsible for steering their campus settings in, and through, an…

Researchers have discussed the crucial effect that information technology (IT) personnel have in a variety of industries. However, a knowledge gap exists in analyzing the effect that interactions between higher education IT personnel and their customers (learners, faculty, and staff) have on the ability to learn, teach, and achieve. The current…

Student conduct administrators are charged with crafting and enforcing an institution's code of conduct equitably for all students. Few administrators are in a position to disrupt or end a student's college career. Public institutions' administrators function as state actors and must uphold the student rights protected in the landmark 1961 Dixon…

Student Affairs professionals report concerns of stress, burnout, work-life balance issues, overall job satisfaction, and unrealistic demands and expectations often resulting in employees exiting the field (Boehman, 2007; Evans, 1988; Lorden, 1998; Marshall et al., 2016; Mullen et al., 2018; Rosser & Javinar, 2003; Ward, 1995). The COVID-19…

Preparing graduates for full-time employment following graduation has become an increasing concern for universities. Student services departments who employ students have been tasked with providing intentional development opportunities for them. At Arizona State University those opportunities have been taken on by professional staff members (PSM)…

There is a gap in student affairs divisions when using a standard for assessment at the divisional level. While there is extensive literature on assessment within student affairs divisions, there is little to no information on the assessment of student affairs divisions. This study employs an exploratory quantitative research methodology to…

This mixed-methods action research study delves into the decision-making processes of students, with a specific focus on Arizona State University Housing as a case study. It also explores the potential role that Arizona State University Housing professionals can play in facilitating the flow of essential information to aid in these decision-making…

This study sought to understand Latinx student servingness through the lens of Latinx student affairs employees working at Hispanic Serving Institutions. Interviews were conducted with 20 student affairs employees, all except one worked at a Cal State campus. The interview protocol was developed using the Hispanic Serving Institution conceptual…