This qualitative, exploratory dissertation aimed to describe how accessibility, usability, and cognitive load experts explained and experienced the usability and accessibility aspects of the LT department's website pages, information, and digital links. A usability, accessibility, and cognitive load manual examination was conducted with four experts. The usability, accessibility, and cognitive load examination comprised WCAG 2.1 four standards and Nielsen's 10 usability heuristics. Transcripts and observational field notes were coded through an iterative process in the analysis tool Dedoose. Two groups and four main categories were discovered using emic and etic coding. The two groups were macro challenges and page with most codes. The four main categories included macro, usability, accessibility, and cognitive load. The findings for accessibility, usability, and cognitive load are discussed. Website recommendations for creating an accessible and usable site and suggestions for future research are provided. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]