Employability is key to libraries as they continue to diversify their services to include career services to meet the job seeking needs of community members. In fulfilling this crucial role, public libraries face challenges in providing career services for their community members. This dissertation probed and sought ways to continuously improve job seeking outcomes for patrons in the Baldwin Public library. Improving the job seeking outcomes for patrons is an important first step to put job seekers back into the workforce by ensuring that patrons have the capability to improve their assets in terms of knowledge, skills and attitudes they possess in order to gain initial employment, maintain or obtain new employment if required. Less examined in the literature is the notion of employability with the focus on how people navigate entry into employment and what challenges they face through the job-search process. This knowledge gap is further exacerbated by the concept of information poverty which can restrict individual's presentation of employability assets because of lack of access to assess job related resources online. Not all community members are aware that libraries play a role in the workforce system and are constrained by this lack of information or how to access library services. After describing the background, context, and framework, a qualitative, participatory action research methodology was employed using a phenomenological research approach to better understand the experiences of patrons' job seeking outcomes. The dissertation findings included library as a learning center, programs as symbol of family ties, library as resource for the community, time constraints/Inconsistent library hours affecting attendance and suggested library programs of interest. A proposed action plan is intended to not only improve and support the job seeking outcomes of patrons but also designated ways of sustaining the career programs for community members to hone their skills in order to get jobs. It was recommended to repeat the study at similar libraries and to intentionally select participants that were not well represented in this research study to ascertain the findings. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]