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Ward, Mary L. – ProQuest LLC, 2011
What started as an activity valued for its oversight, the work of academic advisors have become a means leading to other ends, such as retention, student engagement, student satisfaction, persistence, and time to degree. The purpose of this research was to identify the essential characteristics of academic advisors; this was achieved by asking a…
Descriptors: Learner Engagement, Expertise, Academic Records, Values