For-profit colleges and universities have gained considerable popularity over the last two decades due to an increase in non-traditional student enrollment, a rise in the availability of federal aid and student loans, and a proliferation of online courses (Cellini, 2021; Domnisoru & Schiopu, 2021). Despite increased interest in online programs…

While there is research in the online environment on women's experiences (Muller, 2008), and African American/Black students more generally, (Kuo, 2014; Okwumabua, 2011), there is a critical gap with regards to the experiences of African American/Black women (Young, 2020; Ashong & Commander, 2012; Okwumabua, 2011). To address this gap, this…

The influence of the services ascribed to the Student Affairs department in the first-year student retention is a continuing discussion in higher education. Some research suggests Student Affairs department planned activities and services could improve student integration and engagement in the college culture, enhancing student retention. However,…

This dissertation examines my experience as a Student Services Advisor and Coordinator at a proprietary postsecondary educational institution. I chose to examine the field of proprietary postsecondary education. The proprietary postsecondary education industry maintains a contradiction that is empowered by the respectability for delivering…