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Bridging the Gap between User Experience Research and Design in Industry: An Analysis of Two Common Communication Tools--Personas and Scenarios
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Putnam, Cynthia – ProQuest LLC, 2010
User experience (UX) research in the design of technology products utilizes human-centered design (HCD) methods to summarize and explain pertinent information about end users to designers. However, UX researchers cannot effectively communicate the needs and goals of users if designers do not find UX research (a) easy to integrate into design…
Descriptors: Foreign Countries, Industry, Internet, Researchers