How government delivers public services can have broad societal effects, beyond the impact on programmatic outcomes. Such societal effects are particularly likely in the delivery of public education, as educational concerns drive residential and school choices, and public schools are the second largest public employer in the United States. My…

New York City public schools, serving nearly one million students, are some of the most segregated in the nation. The Bronx, one of the poorest school districts in New York City, serving students who are 83% Black or Hispanic, has been plagued by persistent racial disproportionalities. Top-down change efforts have consistently failed. Improvement…