This phenomenological study sought to address the problem of low job satisfaction of college and university ombudsmen as evidenced by predictors of high attrition. Data show that within the next six years, a preponderance of ombudsman practitioners with one to five years of experience plan to depart from the profession. Using Kalleberg's Theory of…

Higher education today is in the midst of massive transformation and the current landscape of change is unprecedented because of the sheer number of institution-molding forces that are at play and the pervasive impact these forces are having on reshaping the academy. These wide-ranging, seismic shifts have affected every aspect of faculty worklife…

The importance and use of data and information to make sound programmatic decisions are receiving increased attention as state and federal funding for public health programs grows tighter and as demands for accountability continue. This dissertation provides insight into fundamental questions regarding the utilization of a Web-based reporting…