Supervisors of on-campus student employees are perhaps the most consistent touchpoint of a working undergraduate's college experience and the criticality of this role within higher education has gone relatively unrecognized. The current study explored how student affairs professionals learn to supervise student employees who work part-time on…

This paper offers an investigation of the perceptions of servant leadership behaviors by subordinates and the effects that those perceptions may have on the subordinate engagement and turnover intention within a higher education institution. Perceived servant leadership behaviors can induce positive attitudes and engagement in the subordinate…

Higher education leaders fail to recognize an employee's job satisfaction is affected by their supervisor's awareness of generational needs, resulting in the problem of decreased employee retention and associated costs. The purpose of this quantitative nonexperimental study was to determine if a supervisor's awareness of generational needs of…

The purpose of the current quantitative predictive correlational study was to determine if and to what extent supervisor support, peer support, personal outcomes, and institution type (private or public) predicted the interest to transfer training in full-time employees in higher education in the United States. The study was built upon Blau's…

Organizational leaders know that training improves worker performance, but training is often initiated without considering employees' work task requirements. This instrumental case study was conducted to understand the perceptions of employees who completed a skills training program and those of supervisors. The conceptual framework was andragogy,…

The primary purpose of this quantitative non-experimental comparative study was to examine whether differences exist in the employee engagement of higher education employees based upon the perceived quality of employees' leader-member exchange (LMX) interactions with their supervisors. The secondary purpose of this study was to identify if…

Purpose: The purpose of this qualitative phenomenological study was to understand the lived experiences of student leader employees in relation to retention through the lens of development via engagement at a small, non-profit private university in Southern California. Methodology: This study used a phenomenological approach to understand the…

A company or government is only as good as its most qualified employees. This qualitative interpretative phenomenological study sought to understand what skills are needed to supervise government information technology (IT) project managers through their lived experience. Fifteen participants in the field of government IT were interviewed. They…

This study is an exploratory case study on supervisors' and front line managers' current practices towards the promotion of the socialization of employees with disabilities with their non-disabled peers. The researcher interviewed eight participants, four men and four women, purposefully selected from Connecticut and Indiana in person or over the…

The U.S. workforce is not prepared for the demands of today's workplace (Conference Board, 2006), Previously, workplace employers emphasized environments where the main thrust was expertise in technical skills of employees. However, a shift occurred that caused employers to realize the importance of soft skills in order to maximize business…

Classified employees comprise thirty two percent of the educational workforce in school districts in the state of California. Acknowledging these employees as a viable and untapped resource within the educational system will enrich job satisfaction for these employees and benefit the operations in school sites. As acknowledged and valued…