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Snead, Robert C. – ProQuest LLC, 2010
This dissertation investigates a possible service-value gap between faculty valuing of service categories and their perceptions of departmental valuing of these service categories at the University of Colorado. The service gap was shown to be statistically significant for most service categories on most campuses using a t-test for each…
Descriptors: College Faculty, Public Colleges, Noninstructional Responsibility, Values