As business e-mail volumes continue to grow and employees spend increasingly larger portions of their day processing e-mail, there is strong evidence of the negative impacts of e-mail processing, especially with respect to e-mail overload. This study sought to determine whether a training program focused on select e-mail features and processing…

The events of the Great Recession (2007-2009) have resulted in high unemployment and underemployment rates in the United States and abroad. The plight of domestic young adults, particularly young men with few work-related skills, is evident. Failing to receive a first job has long-term negative consequences for these individuals and their…