The United States is currently experiencing a college completion crisis. Although students are enrolling in college at high rates, completion rates are critically low. As online learning evolves in higher education, more students use the virtual platform to complete and many require additional support. The purpose of this qualitative, descriptive…

Approximately 30% of Florida's college system (FCS) students are enrolled in distance learning courses (FLDOE, 2015). As FCS institutions continue to grow their online programs to meet demand, a lack of support from, and consensus among administrator and faculty stakeholders could undermine institutional efforts to sustain growth and quality…

Online education is no longer a peripheral phenomenon in higher education: over one-third of faculty have taught or developed an online course. As institutions of higher education expand their online education offerings, administrators need to recognize that supporting faculty through the use of incentives and through effective faculty development…