Conflicts are inevitable when diverse populations of students, administrators, and staff function in close proximity in the community college setting. Effective methods of resolving conflicts focus on supporting both sides in a dispute while creating an environment within which the participating stakeholders benefit from their interactions. Common…

Limited research and literature address online student disruptive behavior and the effectiveness of conflict management strategies to address these inappropriate behaviors. Through expanded offerings of online education, higher education institutions need to prepare strategically and intentionally for increased instances of online student…

The purpose of this dissertation was to study perceptions of faculty and administrators at institutions of higher education on copyright ownership of faculty-created digital course content. The central question for this study was: Who had copyright ownership rights of faculty-created digital content and in what manner was copyright ownership…

The purpose of this study was to remedy the paucity of knowledge about higher education's conflict resolution practice of online dispute resolution by providing an in-depth description of mediator and instructor online practices. Telephone interviews were used as the primary data collection method. Eleven interview questions were relied upon to…

This study used Rahim Organizational Conflict Inventory-II, Form C to examine the preference for conflict management styles among Saudi and American faculty members. Additionally, the study examined the relationships between conflict management styles and job satisfaction, organizational commitment, and propensity to leave the job. A random sample…

Although research literature has shown management circles the benefits of incorporating humor into the workplace and effective ways to resolve conflicts, none exists on the role of humor and its interplay with conflict management. This study addresses the question, "What relationships exist between the "Self-Perceived" and…

The purpose of this research study was to enhance understanding of successful conflict management by community college Presidents through highlighting and describing conflict experiences with the faculty union or the board of trustees in a community college context. The following questions guided the research: (a) How do community college…

This study identified the perceived professional development needs of English-speaking evangelical theological school deans in Africa and Asia, as a basis for evaluating or creating professional development programs for these regions. It answered the question: What are the perceptions of the need for professional development prior to and after…

Effective handling of conflict can result in effective teamwork and leadership, higher morale, increased productivity, satisfied customers, and satisfied employees. Ineffective conflict management styles in the workplace can lead to low levels of job satisfaction, resulting in high levels of turnover. Research indicates that the economic cost to…