Millennials, those born between 1981 and 1996, constituted the largest demographic in the United States (U.S.) workforce in the early 2020s. The higher education industry noticed an increase in millennial-aged employee attrition, particularly during and after the peak of the COVID-19 pandemic. Through the semi-structured interviews of 22 current…

The COVID-19 pandemic touched the world on an unprecedented scale, producing worldwide disruptions socially, economically, and culturally creating engagement challenges for federal employees. The problem is COVID-19 has impacted the engagement levels of government employees. This research is important as it promotes awareness of COVID-19 and…

Most colleges and universities were forced to replace their traditional campus operation structures with remote work-from-home environments as a result of the COVID-19 pandemic. However, the systems in place to support remote work cultures were limited. The lack of remote work culture systems has caused anxiety, confusion, and attrition at many…

This phenomenological study aimed to better understand how new student affairs professionals perceived their sense of self-efficacy and how it impacted their career satisfaction, especially during the COVID-19 global pandemic. This study examined the lived experiences of new student affairs professionals. Data were collected through a series of…

The problem investigated in this qualitative exploratory case study was the unpreparedness of corporate instructional designers to handle the COVID-19 pandemic pivot from in-person to remote learning delivery. The purpose of this study was to examine instructional designer readiness by exploring how they experienced pandemic adjustments and…

Purpose: The purpose of this case study was to explore the strategies regional campus leaders used to engage staff and foster performance while required to work remotely during the COVID-19 global pandemic. Methodology: A qualitative case study design, using semistructured interviews, was used to answer the following research question that guided…

The purpose of this quantitative non-experimental comparative study was to examine differences within subdimensions of work ethic among Gen X, Gen Y, and Gen Z employees who worked in a remote setting between March 11, 2020, and May 11, 2023, during the COVID-19 pandemic in the United States. The two theories guiding this study, within the…

Faculty and staff working from home during the COVID pandemic were presented with new challenges in adapting to emergency remote teaching, as well as new and expanded cyber security threats. Changes to course delivery, remote access from public locations, and the potential of faculty and staff storing confidential educational records on…

The purpose of this study was to examine the impact Jesuit tenets have on the attitudes of survivors of workforce reduction who were employed at Jesuit institutions of higher education during the early years of the COVID-19. The researcher interviewed seven current employees from five different Jesuit institutions to ascertain their feelings…

In 2021, there were 68.9 million job separations. Of those, 47.4 million people willingly left their jobs (Romans, 2022). As the "Great Resignation" in the COVID-19 era continues, many professional staff in higher education are re-examining their relationship with work (McClure, 2021). Higher education professional staff, often feeling…

When March 2020 brought with it not only the initial signs of spring, it also brought the reality of the global pandemic to be known as COVID-19. This global pandemic impacted society in many facets. People lost loved ones to the illness, others are still dealing with "long-COVID" affects, and many people lost their jobs due to the…

Limited research exists relating to the development and initial implementation of new higher education policies during a crisis. The COVID-19 pandemic took the world by surprise, and higher education leaders found themselves adjusting traditional roles and services to help students and staff navigate the crisis. Multiple streams policy theory,…

To address employee well-being and to attract and retain employees, some employers are exploring remote work options. The onset of COVID-19 forced many institutions of higher education to implement remote work for non-academic salaried staff. However, levels of employee well-being while working remotely have been little studied in this population…

This study focused on the interrelationship of organizational culture and faculty governance at public research universities. The purpose of this study was to explore how universities responded in organizationally culturally appropriate ways to crisis situations that had the potential to strain shared decision-making processes. Through a…

Hundreds of community colleges are attempting transformational pathway reform, also known as guided pathways, to improve student outcomes. This qualitative case study explored sensemaking and organizational learning, early processes of transformational change, among administrators, faculty, and staff implementing pathway reform in a California…