Conflicts occurring in higher education continue to rise. To date, there is limited information regarding the conflict management styles of administrative leaders in academic programs. Since department chairs and academic deans are often at the forefront of conflicts when they arise, the topic of conflict management style and the quality of the…

Many school leaders with decision-making authority over discipline have been historically traditional in their approach to misbehavior with the default consequences involving classroom removals and the wide-spread use of zero-tolerance policies (Skiba et al., 2014; Skiba, 2015). Unintended negative consequences have emerged as a result of these…

This dissertation examined chief student affairs officers' perceptions of institutional crisis management, preparedness, and response. A goal of this study was to uncover findings that can benefit crisis management protocols or best practices regarding crisis management team training, plan communications, and emergency management personnel on…

Conflicts are inevitable when diverse populations of students, administrators, and staff function in close proximity in the community college setting. Effective methods of resolving conflicts focus on supporting both sides in a dispute while creating an environment within which the participating stakeholders benefit from their interactions. Common…

The purpose of this dissertation was to study perceptions of faculty and administrators at institutions of higher education on copyright ownership of faculty-created digital course content. The central question for this study was: Who had copyright ownership rights of faculty-created digital content and in what manner was copyright ownership…

The purpose of this general inductive study was to understand how senior student affairs officers (SSAOs) have managed the response to bias on college campuses. The literature is clear about the negative effects of bias on targeted populations; however, there is a large gap in the literature when it comes to how bias incidents are managed. The…

Conflict transformation theory provided a philosophical lens for this critical cultural, constructivist study, wherein four student conduct administrators who engage in leveling hierarchical relationships with students in conduct processes shared ways they make meaning of their professional practice. Through informal, unstructured interviews, a…

The purpose of this study was to explore college leaders' experiences negotiating conflicts between personal and organizational values. This qualitative study utilized symbolic interactionism and involved interviews with five college campus leaders from various institutions. Analysis of interviews, observations, field notes and artifacts revealed…

The purpose of this qualitative study is to investigate superintendents' perspectives of the value of formal training in collective bargaining negotiations. Dependent on their responses, one could propose negotiation skills training as a crucial area of need for superintendents. Social interdependence theory provides the theoretical framework…

Effective handling of conflict can result in effective teamwork and leadership, higher morale, increased productivity, satisfied customers, and satisfied employees. Ineffective conflict management styles in the workplace can lead to low levels of job satisfaction, resulting in high levels of turnover. Research indicates that the economic cost to…

The purpose of this study was to understand the ways in which three parents of students with disabilities and three public school campus administrators negotiated dilemmas through discourse during Admission, Review, and Dismissal (ARD) meetings in a South Texas public school district. The participants in this study included the stakeholders in ARD…

The purpose of this quantitative study is to investigate the conflict management styles in an HBCU and HSI community college and how gender, power position, age, educational level, and ethnicity influence conflict management. A convenience sample of 80 administrators and 220 subordinates completed an electronic demographic survey and the…

Parent-teacher conferences have been used by school districts across the country to report student progress since the 1930s. A review of the literature revealed that there are many benefits to be gained from conferences. Some of these benefits include: the sharing of information (by parents and teachers) to further the child's academic and social…