This dissertation investigates an overarching research question: how can recognition-type incentives, such as gamification and peer gifting, motivate users' knowledge seeking and contributions in e-learning and online Q&A (question and answer) communities? To address this question, I conducted three studies. In Chapter 2, I examine how social…

Discussions concerning the issue of program assessments have been ongoing for three decades. Current studies focused on the administrator's responsibilities within the post-secondary educational fields continue to overlook program assessments as a role that must be fulfilled. The deans and program directors at ABC College are expected to perform a…