This dissertation research is a case study centered on graduate student responses to eight (8) risk and crisis emails sent from two (2) University of Minnesota leaders delivered between February 2020 and August 2021. The study joins conversations about technical communication, risk, and crisis communication, as well as advancing work on digital…

Asian Americans have long been targeted and blamed for problems in social, political, and educational realms. During the COVID-19 pandemic, this racial bigotry contributed to hostile environments for Asian American college students. While previous research has discussed the negative impacts of racism on this population, my study explores how Asian…