This dissertation study chronicles the creation of a computer-based, asynchronously delivered diversity training course for a state agency. The course format enabled efficient delivery of a mandatory curriculum to the Massachusetts Department of State Police workforce. However, the asynchronous format posed a challenge to achieving the learning…

"Nationwide employers invest nearly $30 billion annually in employee training. Community colleges can provide training more cost effectively than many other public and private organizations, because most already have the capacity to provide technical training or can develop it at a lower cost" (Drury, 2001, p. 2). This study investigated…