E-government research has been practical and utilitarian, lacking theoretical concerns. Based on the literature of customer satisfaction with private-sector services, citizen/user satisfaction with public services, and information systems management, this study systematically investigates the following factors and their effects on citizen…

Given that the Chinese economy has experienced rapid growth over the last decade, developing Internet banking and transforming traditional lines of products into web sites beyond "brick and mortar" local branches will be the main drivers for both Chinese banks and foreign banks to tap into the available of Chinese savings. The primary…

This dissertation aims to investigate how advanced information technologies cope with the various demands of disaster response. It consists of three essays on the exploration of micro-blogging and FOSS environments. The first essay looks at the usage of micro-blogging in the aftermath of the massive 2008 China earthquake and explores the…