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Direct linkAlmi Rodriguez – ProQuest LLC, 2019
Emotional labor is not a gender-specific experience. Hochschild (1983) estimated that roughly one-third of American workers encounter substantial emotional labor demands as a result of their occupation. However, this study examined women's experiences with emotional labor in higher education because women face different expectations of emotional…
Descriptors: Higher Education, Emotional Experience, Emotional Response, Psychological Patterns
