A discussion of the handling of disciplinary problems of black employees concludes that management should be concerned because of the effect that grievance resolution may have on the company's overall employee discipline program and the additional appeal alternatives available to the black employee. (Author/EA)

Unstandardized and unstructured interviews can have an adverse impact on the hiring of minority groups; the personnel interview does not substitute for well designed and valid objective tests as predictors of job success. (TA)