Most organizations focus on one-off training solutions to address a single workplace learning need at a single time rather than integrating learning and nonlearning interventions to help staff develop increasingly complex levels of expertise specific to their jobs. Curriculum is a long-term, integrated approach to training in which workers take…

This article looks at virtual mentoring programs through a lens of generational differences, technological preferences, and communication styles. Best practices are framed to address the need to prepare the incoming millennials to lead the workforce as baby boomers exit. After a review of the literature, ideas are culled to apply the theory to a…

This article describes how an experienced instructional designer thinks about and uses learning theories to inform instructional design decisions. It uses a vision metaphor to provide a simple heuristic framework for identifying the nature of instructional problems and relating different types of problems to useful theoretical perspectives,…

Understanding how to include interactivity when designing multimedia-based training (MBT) storyboards is a major key for a successful MBT. Discusses the basic formats of interactions and when to use each format. Describes how to storyboard and areas to address, including: the display area, prompts, branching, programming and graphics notes,…

Human performance technology is a collection of techniques for evaluating and designing human performance systems. It isn't a philosophy, a moral imperative, or a way of life. When technologists promote as more than what it is, they jeopardize their credibility and distort their own roles as performance engineers. (Author)

To support performance for an international audience of computer users, designers need to examine key elements of performance in relation to the design of systems. Discussion focuses on planning ahead for an international audience and preparing a design that keeps the performer, the process, and the information connected, resulting in optimal…

Describes each step of the design sequence for crafting a training resource (state a purpose, identify one or more users, describe content, develop a format, test for relevance) and discusses building a virtual-training forms network. Figures illustrate the instructional-system-development model; training forms, content, and end-users; frequently…

The project DEVISE case study shows how diversity modeling can be used as a powerful design tool. Designers used performance-centered design techniques to create a virtual learning environment in which students with learning disabilities would be more fully supported with an interface that meets their needs. (AEF)

Discusses the importance of positive video game experiences and designs that can create them, including immediacy of feedback, allowing graceful recovery from mistakes, high-quality feedback, and input device mappings. Examines interface complexity. Concludes game designers must treat the interaction between human and video game as a formal…