This paper describes a training management system developed by the Center for Development of Social Services. It is a set of practical, systematic procedures designed to manage and evaluate training programs. It is a complete model that meets the necessary criteria for competency-based training system. The system integrates the complex procedures required to develop, deliver, and evaluate competency-based training. It provides a general model for a wide variety of different training and educational programs in the public and private sectors. The system clearly communicates how its goals are achieved and clarifies the relationships that exist among goals, procedures, and outcomes. It describes how assessment measures are designed and utilized and provides an iterative cycle of development, testing, and redesign. It includes a full array of computer-supported systems to manage and report training data, ranging from the scheduling and planning of training through evaluation and follow-up at the reaction, learning, performance and results levels. Finally, the efficacy of the system has been tested and refined over a 30-year period in a large, statewide social services training program. These procedures could readily be adapted to manage a broad spectrum of training programs both in the public and private sector. (Contains 5 figures and 1 table.) [Funding for this document was provided by the New York State Office of Children and Family Services.]