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Download full textCumberland, Denise M.; Githens, Rod P. – Online Submission, 2010
This paper reviews knowledge management in the context of a franchise business operation, with a focus on tacit knowledge barriers. In a franchise organization, the transfer of knowledge occurs on multiple levels and has an added level of complexity because of the number of partners and relationships. Tacit knowledge transfer should occur…
Descriptors: Knowledge Management, Barriers, Business, Administrative Organization
