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Download full textMaughan, George R. – Online Submission, 2007
This qualitative research examines the cognitive processes embedded in self-explanations of automobile and motorcycle service technicians performing troubleshooting tasks and solving technical problems. In-depth interviews were conducted with twelve service technicians who have obtained the designation of "master technician" or equivalent within…
Descriptors: Problem Solving, Troubleshooting, Equipment Maintenance, Auto Mechanics
