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Hart, Cassandra M. D.; Alonso, Emily; Xu, Di; Hill, Michael – Online Learning, 2021
Like all educational institutions, community colleges rapidly shifted to online instruction in the wake of the COVID-19 pandemic. However, little is known about what factors shaped individual college responses. This survey of distance education leaders (N = 45) in the California community colleges system aimed to: (a) characterize pre-COVID…
Descriptors: COVID-19, Pandemics, Community Colleges, Distance Education
Bouchey, Bettyjo; Gratz, Erin; Kurland, Shelley – Online Learning, 2021
In order to understand the nature of online student support services during the COVID-19 pandemic, 31 chief online officers representing a range of colleges and universities were interviewed in late Spring 2020. Findings highlighted issues of access and equity in online student support services, the rapid expansion of student services due to the…
Descriptors: COVID-19, Pandemics, Emergency Programs, Electronic Learning