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Tenopir, Carol; Neufang, Ralf – Online, 1992
Discusses results of interviews with reference librarians that were conducted to investigate the effects of electronic reference options such as CD-ROM and OPACs (Online Public Access Catalogs). The work environment is described; changes in library instruction are considered; and the changing nature of reference work is discussed, including users'…
Descriptors: Attitude Change, Interviews, Librarians, Library Automation