Twenty multiple-choice questions test basic knowledge of the Chemical Abstracts Service online database. (6 references) (MES)

Twenty multiple-choice questions test for basic knowledge of the AGRICOLA database on the regular, non end-user systems. (5 references) (MES)

Presents 20 multiple-choice and true-or-false questions that can be used to test for basic knowledge of BIOSIS Previews, a large online life sciences database. (MES)

Compares traditional online interview with the presearch counseling session (process whereby a librarian, acting in an advisory role, assists client searcher in devising his/her search strategy, before that searcher goes online) and presents a one-step model of a presearch counseling session. An online self-service worksheet and 102-item…

This description of the implementation of online search services in a small college library focuses on the low-cost, time-conscious methods adopted for searching, publicity, the policy for determining search fees, and evaluation. Sample materials provided include a poster, online statistics, a questionnaire, and a printout. (RBF)

Discusses topics related to the introduction of CD-ROM databases at the Hahnemann University library, including hardware and software, staff training, changes in workload, access and promotion of the service, bibliographic instruction, and public response. Tables listing basic knowledge and protocol for assisting users, a user questionnaire, and…

Reports results of study of a group of end users (patent attorneys) doing their own online searching at AT&T Bell Laboratories. Highlights include DIALOG databases used by the attorneys, locations and searching modes, characteristics of patent attorney searchers, and problem areas. Questionnaire is appended. (5 references) (EJS)

Description of end user online searching at University of Ottawa highlights user survey, establishment of after-hours end user search service, costs, regulations, training librarians, publicity, implications, comparison of online searching by end users and trained intermediaries, presearch counseling, and librarians' perceptions of end users.…